No Cancellations Or Modifications Will Be Allowed After 24 Hours Of Order Placement.
Luxhardware.com Return Policy
You have 10 days to return any item or items in their original unopened package from the date of receipt. You will be credited the full amount minus any shipping charges and restocking fees. Any special orders may not be returned for any reason.
All returnable product returns will incur a 25% restocking fee. We make every effort to pack and ship our products carefully and we expect the same consideration. All products that are returned need to be packaged in a similar fashion as when received to ensure damage does not occur, no credit will be issued unless products are received in good re-sellable condition.
No Unauthorized Returns Will Be Accepted. Please Contact Us Prior To Returning Any Items.
Individual Manufacturers Restocking Fees
- Schaub and Company – 25%
- Edgar Berebi – Non-Returnable
- Soko Studios – Non-Returnable
- Maitland-Smith – 25%
Defective or Damaged Hardware
If a product is defective or damaged you must notify us within 3 business days, we will ship another at our own expense upon return of the defective item's. Prior to shipping back any product we must be contacted either by E-mail or phone at 800-285-7057 to obtain a Return Goods Authorization Number, RGA Number.
Please do not ship anything back with out prior authorization. All returns must have an RGA Number clearly marked on the package. No credit will be issued with out this number.
LuxHardware.com limits all warranties or guarantees to those offered by the manufacturer. Most of the Items we sell come with Lifetime warrantees please consult with us about warrantee policies of individual products.
For further Information please call us at 800-285-7057 or E-mail us at email@example.com.